Frequently Asked Questions
Everything you need to know about your Wallhack gear and orders.
What is the standard shipping time for international orders?
International orders typically arrive within 7-14 business days. We provide tracking information via email as soon as your package leaves our warehouse.
Do your gaming peripherals come with a warranty?
Yes, all Wallhack electronics are covered by a 2-year limited manufacturer warranty that protects against hardware defects and workmanship issues.
What is your return policy for open-box electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories to qualify for a full refund.
Are Wallhack controllers and mice compatible with all platforms?
Our hardware is designed for universal compatibility across PC, Mac, and major gaming consoles. Please check the specific product page for driver requirements.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order is processed, you will receive a confirmation email with a unique tracking link. You can also log into your Wallhack account to view real-time updates.